We’re here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you’re looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you.
Patelco is a not-for-profit credit union, serving the financial needs and aspirations of more than 300,000 members. What we earn, we return to our members in savings from lower loan rates, fewer fees, and personalized service that focuses on transparency, simplicity, and trust. Our mission remains the same as when we started in 1936, to provide products, services, education and expertise that will empower our members to rise up and achieve financial freedom.
In this role, primary responsibilities of the Sr. Fraud Data Analyst will be responsible for the oversight and analysis of all fraud covering ATM, debit, and credit card functions for the credit union. The individual will analyze trends, data mine proprietary and vendor databases, review incoming member disputes for patterns and trends, and compile actionable recommendations for the Card Services Group. Additionally, the position will build models, review ATM, debit and credit authorizations and declines to make recommendations to management and stakeholders regarding loss avoidance and provide solutions to enhance processes and gain efficiencies. The individual will keep management aware of all potential or known operational losses resulting from investigations, and/or instances of backlog in work.