Patelco Credit Union

  • Senior Systems Engineer

    Job Locations US-CA-Pleasanton
    Req No.
    Information Technology
    Regular Full-Time
  • Overview

    Working independently and under the guidance of the IT Infrastructure and Operations Manager, this position is responsible for advanced Enterprise level support of all server and storage systems including HW, OS, and Apps.  They will perform discovery, design, build, and maintenance of IT infrastructure.  Activities will include 70% systems, 20% technical documentation and special projects (i.e. application deployment, etc.), and 10% Tech Support (user) support.  Actual ratio may fluctuate based on needs.


    Job Duties:

    • Expert knowledge of Windows-based network systems, including Windows 2016, 2012 & 2008 Server and all server roles.
    • Expert knowledge of Windows 7, 10 and other desktop operating system plus strong knowledge of Microsoft Office 2016, 2013
    • Senior level experience in Active Directory and Group Policy system.
    • Senior level experience in GFI, Solarwinds, MS server tools, SCCM and others are preferred. Other senior level experience in systems for backup, monitoring, patch management and server performance will be considered.
    • Senior level experience with servers in a domain, stand-alone, cluster, and Hyper Visor platforms. Senior level experience in VMware and MS Hyper Visor platforms.
    • Senior level experience in Microsoft Exchange Server 2016.
    • Including management of mailbox accounts, permissions, size quotas, backup and restore of mailboxes and data store, management of public folders, setup and maintenance of “email” related protocols. Add, delete, and modify user and email accounts including editing application configuration files.
    • Senior level experience with iSCSI, SAN technologies, Nimble and EMC VNX and Data Domain preferred.
    • Senior level experience with Thin Client technologies, Citrix preferred others would be considered.
    • High-quality technical documentation skills required (e.g. system/network diagrams, etc.).
    • In a tiered environment, provide support and assistance to Systems Administrators/Engineers I and II, to other System Administrators, Network Engineering, and other IT personnel.
    • Off hours 24x7 support schedule as assigned. Servers and users may be located at remote sites and may require travel by car.
    • Other industry standard System Admin and Engineering duties as required.



    • Bachelors degree or Associates degree in computer science or other applicable technical certifications.
    • 7+ years’ experience with Windows- and Intel-based server and network administration and support
    • 5+ years’ experience Windows/PC desktop support
    • Possess strong English writing skills including the ability to use technical tools (i.e. Visio, etc.) to create detailed presentation quality procedures and manuals. MCSA certifications highly desired.
    • A valid California driver’s license or evidence of mobility is also required due to off-site work assignments.
    • Consistent performer with the ability to be self-guided under the direction of IT management.
    • Excellent time management with ability to communicate conflicting priorities to resolve blockers
    • Advanced knowledge of server hardware and other network equipment
    • Advanced knowledge of TCP/IP protocol including troubleshooting skills to diagnose.
    • Advanced knowledge of virtual machine (VM) environments.
    • Advanced knowledge of storage area network (SAN) and network attached storage (NAS).
    • Demonstrated experience with protocols such as LDAP, X400, SMTP.
    • Very strong communication and interpersonal skills.

    Patelco Credit Union is an EO Employer - M/ F/ Veteran/ Disability


    IND 123


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed