We’re here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you’re looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you.
About Patelco Credit Union
Patelco is a not-for-profit credit union, serving the financial needs and aspirations of more than 350,000 members. What we earn, we return to our members in savings from lower loan rates, fewer fees, and personalized service that focuses on transparency, simplicity, and trust. Our mission remains the same as when we started in 1936, to provide products, services, education and expertise that will empower our members to rise up and achieve financial freedom.
We are looking to fill the position of ATM Support Specialist based at our Pleasanton headquarters. In this role, responsibilities will include, but are not limited to: performing daily review and approval of deposited checks through Ensenta and CheckALT software programs. Making adjustments onto member’s accounts. Researching outages and submitting claims. Performing on-site visits to provide staff training on how to inspect the ATMs for tampering and skimming devices as well as to verify compliance with the ADA (American Disabilities Act). The Support Specialist will be responsible for opening and monitoring ATM service tickets with vendors and providing follow-up. They will assist in all ATM installs, upgrades and decommissions. They will also be responsible for preparing reports on a weekly and monthly basis. This position will require weekend work. The successful candidate will be adaptable and display a high level of initiative, professionalism and organizational skills.
Patelco Credit Union is an EO Employer - M/ F/ Veteran/ Disability