Patelco Credit Union

  • Director, Commercial Loans

    Job Locations US-CA-Pleasanton
    Req No.
    Member Business Loans
    Regular Full-Time
  • Overview

    In this role, responsibilities will include the day-to-day oversight and administration of the credit union’s commercial and secondary market loan portfolios. This position is also responsible for establishing internal loan controls and written policies and procedures for Commercial Loan Committee and Board approval. This position will act as the communication focal point for both internal and external sources, ensuring that both workflow and pipeline management are effectively and efficiently managed under the general direction of the VP, Consumer and Commercial Loans. Responsible for streamlining and executing the departments’ monthly reporting. Supports the credit union’s vision and mission, and the department’s focus on service, quality, efficiency, and teamwork.


    • Manage the credit unions overall commercial and secondary market credit risk exposure/profile.
    • Develop, review, and submit for approval, all polices, plans, and procedures for commercial and secondary market loans and related products.
    • Monitor pipeline workflow and loan officer reviews to ensure prospective loan purchases conform to applicable laws and regulations, as well as credit union policies and procedures.
    • Develop and lead a lending culture that is consistent with credit union’s short-term and long-term strategic initiatives.
    • Develop and implement annual departmental and team member goals to align with budget and operating plan objectives.
    • Recruit, hire, and train personnel.
    • Manage all new and existing servicer/originator relationships to ensure credit union expectations are consistently projected.
    • Establish, and consistently update a formal review schedule for every loan/pool within the portfolio, based on their structure and risk level.
    • Oversee the implementation and management of the Risk Rating Methodology.
    • Conduct secondary reviews of all new and existing credit presentations reports.
    • Ensure that all staff members receive training and guidance through an established and ongoing program that supports accurate analyzing and reporting of all assets.
    • Establish controls and action plans to mitigate any identified risks.
    • Oversee delinquent loans to help ensure they do not become problem or workout loans, and thus pose greater risk to the credit union.
    • Formally present all final reviews to either the VP of Consumer and Commercial Loans or Commercial Loan Committee for approval.
    • Carry out quantitative and qualitative analyses, including investigating drivers behind any credit quality deterioration, and providing recommendations for improved performance.
    • Complete and distribute the Monthly Risk Rating, Past Due, Non-Accural Tracking, Loan Concentration, TDR/Modification, and other reports essential to a comprehensive analysis of the portfolio.
    • Conduct stress testing on the credit unions commercial real estate portfolio no less than a quarterly basis.
    • Responsible for the formal recommendation of loan grades and administration of the Watch and Classified lists.
    • Responsible for Allowance for Loan and Lease Losses (ALLL) analysis and documentation and making recommendations to the Accounting Department for monthly provision allocations.
    • Ensure that FASB ASC 310-10-35-2 (formerly FAS 114) section of the ALLL accurately reflects loan impairments resulting from loan review and subsequent risk rating processes.
    • Provide the Accounting Department with documented loss history and qualitative analysis utilized in the consideration of FASB ASC 450-20 (formerly FAS 5) section of the ALLL analysis.
    • Responsible for the collection of workout loans and close supervision for all loans placed on the Watch List.
    • Oversee and manage the other real estate owned (OREO) assets tied to the commercial and secondary market portfolios.
    • Prepare, implement, and adhere to an annual departmental budget.
    • Convene and secretary the Commercial Loan Committee.
    • Provide monthly updates to the VP of Consumer and Commercial Loans to be included in the Commercial Loan Committee and Board of Directors packages.
    • Hold meetings with team members on a regular basis, to provide a forum for communication of changes, results, and best practices.


    • Bachelor’s degree in Finance, Accounting, Business Administration or related filed required, a Masters degree or other equivalent degree or certification preferred.
    • 10+ years in lending, loan review, regulatory, and/or audit experience or equivalent education in commercial lending required.
    • Ability to read and interpret complex documents and to respond effectively to sensitive inquiries.
    • Ability to draft comprehensive documents and present them to both internal and external parties.
    • Ability to define problems, aggregate facts, and draw valid conclusions.
    • Ability to review and evaluate complex loan structures.
    • Comprehensive understanding of accounting-related topics that impact loan portfolios.
    • Comprehensive understanding of regulatory requirements and reporting standards.
    • Comprehensive understanding of appraisal guidelines.
    • Comprehensive understanding of safe and sound credit underwriting and administration practices and procedures.
    • General understanding of the risks associated with a nationwide commercial lending platform.
    • General understanding of the risks associated with a purchased versus direct origination portfolio.
    • Excellent verbal and written communication skills.
    • Working knowledge of all MS Office Suite Products.
    • Working knowledge of related financial mathematical concepts such a net present value and discounted future cash flows.
    • Ability to effectively interact with regulators, accountants, attorneys, and senior officials from other institutions.
    • Ability to organize projects, and effectively allocate limited resources.
    • Demonstrate professionalism, resourcefulness, initiative, and collaboration during all internal and external interactions.
    • Ability to demonstrate solid judgment, problem solving, and independent decision making skills
    • Ability to apply knowledge and experience to develop solutions in partnership with senior leaders of the credit union
    • Ability to gather and skillfully analyze information and make recommendations to business partners
    • Effectively communicates internally and externally; assist in communications and presentations with senior management, committees, and other financial institutions.
    • Effectively collaborates with others to achieve organizational goals.
    • Effective planning and organizing skills to deliver workload in timely manner.
    • Self-motivated and ability to adhere to deadlines




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